Privacy Policy for RecordAide
1. Scope and Who We Are
LifeVen LLC, a Washington limited liability company ("LifeVen," "we," "us," or "our"), operates RecordAide. This Policy explains how RecordAide accesses and stores information on your device and how LifeVen handles information you separately send to us, such as support email or store-provided diagnostics.
2. Local App Data
RecordAide stores all your data locally on your device.
Your voice recordings, photos, transcripts, and notes are saved in app-managed storage on your device. RecordAide does not require an account and does not transmit or sync those recordings, photos, transcripts, or notes to a LifeVen-operated server, and there is no backend server or cloud sync.
LifeVen cannot remotely view or retrieve those local recordings, photos, transcripts, or notes through RecordAide.
3. Permissions RecordAide May Request
RecordAide requests the following device permissions, each used only for the purpose described below:
- Microphone. RecordAide uses the microphone to preserve voice notes as local source material.
- Speech Recognition. RecordAide uses Apple's on-device speech recognition to turn saved voice sources into searchable text. Transcription currently runs entirely on-device using Apple's built-in speech recognition — not a cloud transcription service — and requires an installed Apple speech-recognition language asset on your device. RecordAide does not download that language asset for you; if none is installed, on-device transcription will not be available until you install one through your device's system settings.
- Camera. RecordAide uses the camera to preserve a still photo as local source material.
- Photos (add-only, optional). If you turn on the corresponding setting, RecordAide saves a copy of photos you take in the app to your Photos library. This access is add-only and is used only while that setting is turned on.
- Location (When In Use, optional). RecordAide can save an optional location snapshot alongside a capture.
RecordAide requests only the permissions listed above. You can review or change permission access at any time in your device's system settings.
Because RecordAide can record audio, including the voices of other people who are present during a recording, you are solely responsible for complying with all applicable wiretapping, eavesdropping, and consent-to-record laws in your jurisdiction, including obtaining any other person's consent before recording them where required by law.
4. Analytics, Diagnostics, and App Stores
RecordAide does not include third-party advertising or behavioral analytics SDKs. Apple or Google may process app-store, installation, purchase, crash, performance, or diagnostic information under their own policies and may provide LifeVen with aggregated or diagnostic reports depending on your device and store settings. We use reports we receive to operate, secure, troubleshoot, and improve the app.
5. Information You Send to Support
If you contact support, we receive the email address, message, attachments, device or app details, and other information you choose to send. Do not send private recordings, sensitive personal information, or original media unless we request the minimum information needed to investigate an issue. We use support information to respond, troubleshoot, prevent abuse, keep records of the request, and comply with law.
6. Disclosure and Sale of Information
LifeVen does not sell or share RecordAide app data for cross-context behavioral advertising. We may disclose information we actually possess to service providers that support email, hosting, security, or diagnostics; when required by law, legal process, or a valid government request; to protect rights, safety, and security; or in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets. Service providers may use information only for the services they provide to us.
7. Security
We use reasonable administrative and technical measures appropriate to information we control. Local recordings, photos, transcripts, and notes are protected primarily by your device, operating system, passcode, account, and backup settings. No device, storage system, transmission, or security measure is completely secure, and we cannot guarantee against loss or unauthorized access.
8. Retention and Deletion
You maintain control over your local recordings, photos, transcripts, and notes. Deleting an item within the app removes it from the app's local storage. Uninstalling RecordAide removes its local app data from the device, subject to any standard device backup retained by Apple, Google, or your platform account. Because LifeVen does not store this data on its servers, there is no corresponding LifeVen account data to delete.
We retain support correspondence and store-provided diagnostics only as reasonably necessary for support, security, recordkeeping, dispute resolution, and legal compliance, then delete or de-identify them according to operational needs and applicable law.
9. Children
RecordAide is not directed to children under 13, and LifeVen does not knowingly collect personal information from children under 13 through the app. If you believe a child has sent personal information to LifeVen support, contact us so we can review and delete it where required.
10. Privacy Rights and International Use
Depending on where you live, you may have rights concerning personal information LifeVen actually holds, including access, correction, deletion, or objection. These rights do not give LifeVen access to recordings, photos, transcripts, or notes that remain only on your device. Send a request to support@lifeven.com; we may verify the request and retain information when permitted or required by law. Information sent to LifeVen may be processed in the United States.
11. Changes to This Policy
If RecordAide later adds optional features that change how data is handled — such as cloud backup or sync, accounts, sharing or export features, purchases, or analytics — we will update this Privacy Policy and the app-store privacy information before those features are released. Changes are reflected in the "Last updated" date at the top of this policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: